Cisco Call Center and Unified Communication System
GPT proudly offer luxury, easy to use and feature-rich unified communication systems from Cisco Systems. With newly launched product lines for small and medium businesses, now Cisco offers unified communication systems that support from very small scale ,as small as 4 ports for telephone line, to enterprise class.
Businesses that benefit directly from Call Center
Starting with basic telephony functions as IP PBX at affordable prices. More advanced features are available as separated options.
- Cisco IPPHONE
- Cisco Unified Communications Manager & Express (formally Cisco CallManager & Express)
- Cisco Unified Contact Center & Express
- Cisco Unity and Unity Express
- Appointment fixing
Open source advantages
Starting with basic telephony functions as IP PBX at affordable prices. More advanced features are available as separated options.
- Standards based solution
- Interoperable with all leading products and solutions
- No investment in any proprietary hardware
- Highly scalable as has got a distributed architecture
- Designed as pure IP. Only use TDM for backward compaitibility
- Very compaetitively priced
- Modular pricing so only pay what you need
Back-end at your choice
Asterisk is the most widely adopted back-end solution for call center or telephony system and it’s what we recommend as the first option.
However, As alternatives to Asterisk, we also do FreeSwitch and Yate.